Privacy Policy

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Privacy Policy

Last updated: August 24, 2026

This Privacy Policy explains how Bello Chile Travel (“Bello Chile”, “we”, “us”, “our”) collects, uses and safeguards your personal information when you visit www.bellochile.com (the “Site”) or contact us to plan a trip. We are a registered Chilean tour operator based in Limache, Valparaíso Region, Chile.

1. Information we collect

Information you provide. When you submit our enquiry form, we collect the details you choose to give us: your full name, email address, the destinations and travel styles you are interested in, your intended travel dates, and any additional information you enter in the message field.

Information collected automatically. When you browse the Site, we and our analytics and advertising providers collect technical and usage data through cookies and similar technologies: your IP address, device and browser type, the pages you view, referring pages, advertising click identifiers (such as Google’s gclid), and interactions such as clicks on our WhatsApp or phone links. See our Cookies Policy for details.

Third-party platforms. If you click through to our Instagram, WhatsApp or Tripadvisor profiles, those services process your data under their own privacy policies.

2. How we use your information

  • To respond to your enquiry and prepare a personalized, tailor-made itinerary for you.
  • To communicate with you about your trip and provide our travel services.
  • To measure and improve the performance of our Site and our advertising.
  • To comply with our legal obligations and protect our rights.

3. Legal bases for processing

Where the UK GDPR, EU GDPR or similar laws apply, we rely on: performance of a contract or pre-contractual steps (to respond to your enquiry and organize your trip); your consent (for analytics and advertising cookies); and our legitimate interests (to operate and improve our business and Site). You may withdraw your consent at any time.

4. Who we share your data with

We do not sell your personal information. We share it only with service providers who help us operate, each acting on our behalf:

  • Web3Forms — processes and delivers your enquiry form submission to our inbox.
  • Google LLC — Google Analytics, Google Ads, Google Tag Manager and Google Fonts, used for site analytics, advertising measurement and content delivery.
  • Vercel Inc. — website hosting and server logs.

We may also disclose information where required to do so by law.

5. International data transfers

We operate from Chile, and several of our providers (including Google, Web3Forms and Vercel) process data on servers in the United States. This means your information may be transferred to and processed in countries outside your own, including the United States. Where required, such transfers rely on appropriate safeguards, such as the providers’ standard contractual clauses.

6. How long we keep your data

We keep enquiry information for as long as needed to respond to you and manage our relationship, and thereafter only as required for legitimate business or legal purposes. Analytics and advertising data are retained according to our providers’ standard retention periods.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our processing of your personal data, to data portability, and to withdraw consent. To exercise any of these rights, email us at hola@bellochile.travel. If you are in the UK or the EU and believe your rights have been infringed, you may also lodge a complaint with your local data protection authority (in the UK, the Information Commissioner’s Office).

8. Cookies and tracking

The Site uses cookies for analytics and advertising. You can control cookies through your browser settings and the opt-out tools described in our Cookies Policy.

9. Children’s privacy

The Site is intended for adults planning travel. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the current version.

11. Contact us

Bello Chile Travel
Riquelme 47, Limache, Valparaíso Region, Chile
Email: hola@bellochile.travel
WhatsApp: +56 9 5398 3821